Shop Policies

Welcome

Thank you for visiting aiwsolutions.net. Please read over shop policies below and if you have any questions just let me know.

OPEN HOURS:
My office hours are Monday- Friday from 9am – 4pm GMT+7
Weekends: Limited availability

Payment

All payments must be made via Paypal. Files are delivered electronically shortly after the full payment has been processed.

Shipping

No physical items will be shipped. These listings are for digital downloads only. After completing your purchase you will receive a download notification email, containing your purchased items.

If Can’t seem to find the Download Notification Email. Please check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, please email me at shami84@gmail.com.

Refunds and Exchanges

There will be NO REFUNDS due to the nature of my premades and that you will be able to automatically download the items as soon as payment is made. If however, there is a problem with your order please let me know and i will do my best to resolve the issue.

Support Policy

I really care about customer support services and guarantee to response to all your request within 24 hours on weekday.

Due to different timezone, you may get very fast response when we are available. My timezone is:GMT+7 .

COPYRIGHT

– Do not resell, share or claim any part of the designs as your own
– A commercial license is required if using my artwork for profit